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Artificial intelligence (AI) and machine learning are transforming the way businesses operate. However, the true potential of these technologies can only be unlocked with a solid data unification strategy. Having centralized information allows you to measure results, predict trends and make smarter decisions. Incubeta presents its latest report on key predictions and trends that will mark 2025 in the digital world. "Without organized and unified data, even the best AI can do miracles. It is essential for any business if it wants to compete in a future dominated by technology," explains Jessica Jacobs, chief customer officer at Incubeta. Personalization and measurement in a world marked by privacy The balance between personalization and privacy will be essential to ensure sustainable business growth. As privacy regulations become stricter, companies will need to adopt innovative strategies to understand their customers without compromising their trust. To do this, it will be necessary to activate levers such as: Effective measurement and attribution: Identifying the impact of each channel, both online and offline, will be critical. Tools like Marketing Mix Modeling (MMM) will allow companies to optimize budgets, identify growth opportunities, and link data directly to revenue. First-Party Data as a competitive advantage: With the return of third-party cookies, brands must prioritize the collection of first-party data to personalize experiences and increase ROI, always respecting user privacy. Artificial Intelligence: From theory to practice AI is no longer just a trend; it is a practical tool to optimize processes, reduce costs, and maximize results through: Dynamic Creative Optimization (DCO): Companies like L’Oréal, advised by Incubeta, have already demonstrated how AI can accelerate creative production, achieving 48 times greater engagement and 10 times higher ROI. Automation and predictive analysis: AI allows strategies to be adjusted dynamically, as Superdrug did when optimizing its paid and organic campaigns to maximize ROI and reduce CPCs. Creative AI-based solutions: Platforms like Google Gemini allow you to customize workflows and improve productivity. Data unification and integration as a competitive advantage In an environment where information is dispersed, companies need advanced tools to centralize and take advantage of their data. At Incubeta, they are betting on the use of Customer Data Platforms (CDP). CDPs offer flexible solutions to unify data, analyze customer behavior in real time, and customize campaigns with greater precision. This was the case in which Incubeta worked for Banco Azteca. They integrated their data with Google Cloud Platform, managing to centralize key information and customize marketing campaigns, which resulted in a lower CPA and a significant increase in sales. Conclusion: To stand out in a dynamic market, Incubeta recommends that companies: Implement attribution strategies to optimize investment Invest in the collection and management of their own data Explore how AI and automation can improve internal processes Centralize data on accessible platforms to facilitate decision-making
At a time when all our data is stored in our pockets, concentrated on our mobile devices, it's no surprise that the possibility of digital payments has gained momentum to the point where they've begun to overtake physical cash. Online payments are here to stay, and Bizum is presented as the convenient, fast, and secure solution for making them with a single click. But how did it become so important? What is Bizum? Bizum is an instant mobi...
In digital commerce, every customer interaction is a unique opportunity to strengthen relationships, build loyalty, and differentiate yourself from the competition. The checkout phase, traditionally viewed as a simple final purchase process, can become a strategic factor for enhancing the user experience, optimizing conversions, and encouraging repeat business. An efficient checkout process not only impacts customer satisfaction but also key KPIs...
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