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Year after year we see how marketing evolves significantly, especially in the last decade. From traditional strategies to highly sophisticated and technologically advanced tactics, the way brands engage with their customers has undergone changes that seemed unimaginable just a few years ago.
With the development and mass adoption of emerging technologies, as well as a notable shift in consumer awareness and expectations, businesses have been forced to adapt and reinvent their marketing approaches. In 2024, these transformations have resulted in not only seeking to engage customers in an effective way, but also striving to create deeper and more meaningful relationships with them.
Although years ago marketing made an effort to attract the greatest number of new customers, in recent years we have been able to see how the brands that really succeed are those that know how to get loyal and lasting customers. Three types of strategies are expected this year that promise to make a difference.
The 3 strategies to succeed in 2024
Community-focused marketing
Today, social networks are the vital axis of marketing for big brands. Anyone who wants to sell and succeed in the long term must create a community. In this way, companies seek to build and nurture active communities around their brand, where members feel valued and part of something bigger than themselves.
This type of marketing takes advantage of digital and social platforms to encourage direct interaction and engagement with and between users. From organizing exclusive events, whether virtual or in-person, to creating forums or private groups where followers can share opinions and experiences, brands are investing more and more time and resources in promoting a sense of belonging and collective commitment. around your brand.
This focus on communities is beginning to occur in several really varied sectors, from clothing brands, travel agencies and even online casinos. The newest and most current online casinos already seek to interact closely with their customers, making them feel like participants in a community of gamblers with whom they can feel identified. Another great example of community has been that of Nude Project, the clothing brand of the moment that has generated an incredible community under its motto "By artist, for artist."
Those companies that apply this strategy significantly see an increase in customer loyalty and consumer lifetime value, as members of a community often become brand advocates. Furthermore, through this direct channel with their community, brands can obtain truly valuable insights that will help brands create future strategies and content.
Personal Leadership Marketing
Personal leadership marketing has established itself as a truly powerful tactic, especially in a market that values transparency and authenticity. In this strategy, founders and business leaders become the face of the brand, sharing their vision, values and passion in ways that resonate directly with consumers.
By positioning themselves at the front, these leaders can instill trust and credibility. By appearing in media, talks, blogs and social networks, leaders can build a relatable narrative that connects with consumers in a more personal and emotional way. We recently saw Mark Zuckerberg speaking informally in an Instagram video, commenting on the latest news from Meta. In this way, Zuck strengthened the relationship with potential clients by providing them with a clear and close figure with whom they could identify.
Effective leaders use their platform not only to talk about their merits, products or services, but also to talk about broader topics around sustainability, business ethics or innovation. This not only helps build the brand, but also establishes a committed leadership and company profile that goes beyond economics.
Artificial Intelligence Marketing and Large Scale Personalization
The use of Artificial Intelligence is the order of the day, and marketing was not going to be any less. Using advanced AI tools, brands can now deliver highly personalized experiences at scale, something that previously seemed unthinkable. By analyzing big data and understanding individual behavior and preference patterns, companies can personalize their messages, offers and experiences individually and in real time.
AI personalization not only increases the effectiveness of advertising campaigns, but alsoIt also improves customer satisfaction and loyalty by making them feel unique and understood. From product recommendations to personalized content on websites and apps, this strategy offers an experience that adapts and responds to the wants and needs of each individual.
Best of all, AI offers continuous optimization to marketing companies, learning through each interaction to further improve and refine the user experience, which will lead to greater campaign performance and greater advantage. competitive in an increasingly saturated market.
https://www.marketingdirecto.com/digital-general/digital/estrategias-marketing-triunfan-2024
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